MICROSOFT HAS A VISION OF A CONNECTED WORKPLACE: connecting employees to information, connecting your business to your customers, and connecting the systems that make your business run– regardless of platform or programming language. That’s the .NET vision.  With Microsoft Customer Relationship Management, that vision extends to midmarket businesses. Built from the ground up using Microsoft .NET technologies and designed for low total cost of ownership, Microsoft CRM will transform the way your company improves sales and service profitability, creating an interconnected workplace that extends across business systems and Web services. But customer relationship management is about more than technology – it’s about customers. Microsoft CRM frees managers, salespeople, and customer service employees from time-consuming processes and empowers them with the information they need to focus on selling effectively and delivering quality service – the business of building profitable customer relationships.

CUSTOMER RELATIONSHIPS ARE THE BACKBONE OF YOUR BUSINESS–but the tools to effectively manage these relationships have, until now, been geared toward large companies with the resources to support prolonged implementation processes and high costs for training, customization, and maintenance. Microsoft Customer Relationship Management offers powerful CRM functionality from the start–and makes it easy for you to customize,  integrate, and maintain your solution efficiently and affordably.

EASY TO LEARN AND USE, Microsoft Customer Relationship Management offers an intuitive user interface, centralized activity management, and single-click access to information, reports, and sales and customer service functionality.

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